Privacy Policy

Effective Date: October 16, 2026

At Estates Inspections and Valuations, we respect your privacy and are committed to protecting the personal information you share with us. We recognize the importance of maintaining confidentiality, particularly when handling property details, inspection reports, valuation information, and customer communications.

This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, https://estatesinspect.com/, request an inspection quote, schedule a service, submit an inquiry, or communicate with our team.

By using our website, you acknowledge the information practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when contacting us, requesting an inspection, scheduling a service, or communicating with our team.

Personal Information

Depending on your interaction with us, this information may include:

• Full name.
• Email address.
• Telephone number.
• Residential or commercial property address.
• City, state, and ZIP code.
• Preferred inspection dates and times.
• Type of inspection or valuation requested.
• Information submitted through contact or quote request forms.
• Other details you voluntarily provide.

Property and Inspection Information

When you request or receive inspection and valuation services, we may collect information relating to the property and the services performed.

This may include:

• Property type, size, age, and location.
• Property ownership or transaction details relevant to the service.
• Building systems and structural conditions.
• Inspection observations and findings.
• Photographs of the property and inspected areas.
• Radon testing measurements and results.
• Mold inspection observations and related findings.
• Sewer line inspection images or video recordings.
• Property valuation information and supporting documentation.
• Inspection reports and customer correspondence.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

• Internet Protocol (IP) address.
• Browser type and version.
• Device type and operating system.
• Pages visited and browsing activity.
• Website referral sources.
• Date and time of website visits.
• Cookies and similar technology identifiers.
• General website performance and interaction information.

This information may help us maintain website security, evaluate website performance, and improve the user experience.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• Responding to customer questions and inquiries.
• Reviewing and processing inspection quote requests.
• Scheduling residential and commercial property inspections.
• Coordinating property valuations and specialized inspection services.
• Communicating appointment confirmations and scheduling updates.
• Performing requested inspections and assessments.
• Preparing and delivering inspection reports and valuation documentation.
• Maintaining customer records and service history.
• Preparing invoices and processing payments.
• Responding to customer feedback and service-related concerns.
• Improving our website, services, and customer experience.
• Protecting our website against unauthorized access or misuse.
• Sending promotional communications where legally permitted and appropriately authorized.
• Complying with applicable legal, regulatory, and business obligations.

We use personal information for legitimate business purposes and other purposes permitted by applicable law.

3. Contact Forms and Inspection Quote Requests

Our website may provide contact forms, inspection booking options, and quote request features.

When you submit a request through our website, we may use the information provided to:

• Understand your inspection or valuation requirements.
• Verify the property’s location and service eligibility.
• Contact you regarding your inquiry.
• Provide an inspection estimate or quotation.
• Discuss service options and availability.
• Arrange an inspection appointment.
• Maintain records of customer inquiries and communications.

Website forms may be processed through third-party form management, customer relationship management, or scheduling platforms.

Submitting an inspection request does not automatically confirm an appointment or establish a binding service agreement.

Please avoid submitting unnecessary sensitive financial information, passwords, or other confidential personal information through general website forms.

4. Inspection Scheduling and Customer Communications

When you request or schedule an inspection, we may use your contact information to coordinate appointments and provide relevant service updates.

These communications may include:

• Inspection quote confirmations.
• Appointment scheduling and reminders.
• Property access instructions.
• Inspection preparation requirements.
• Scheduling changes or service updates.
• Inspection report availability notifications.
• Invoices and payment-related communications.
• Customer support and follow-up correspondence.

We may communicate with you by telephone, email, or text message when appropriate and permitted by applicable law.

Providing contact information for an inspection request does not automatically constitute consent to receive unrelated promotional text messages or automated marketing calls.

Where separate consent is legally required, we will obtain that consent before sending applicable marketing communications.

5. Property Inspection Reports and Confidentiality

Estates Inspections and Valuations recognizes that inspection reports and property-related documentation may contain confidential information about a property, its condition, and the individuals involved in a transaction.

Inspection reports may contain:

• Property addresses and identifying details.
• Photographs of buildings, systems, and interior spaces.
• Observed defects, safety concerns, or maintenance issues.
• Testing results and inspection findings.
• Recommendations for repairs or further evaluation.
• Client and transaction-related information.

We use inspection reports primarily to document and communicate the findings of requested services.

Reports may be shared with the customer, authorized representatives, or other parties when permitted by the applicable service agreement, customer authorization, or law.

We do not routinely publish private inspection reports or identifiable customer information for promotional purposes without appropriate authorization.

Inspection report access, permitted distribution, and reliance by third parties may also be governed by the applicable inspection agreement.

6. Property Valuation Information

When providing property valuation services, we may collect and process information relating to property characteristics, condition, comparable sales, market activity, and relevant transaction details.

This information may be used to prepare valuation assessments, supporting documentation, and reports requested by customers or authorized parties.

Where applicable, valuation information may be shared with authorized clients, lenders, transaction participants, or other parties as permitted by the relevant agreement and law.

We take reasonable steps to protect confidential valuation information and limit access to individuals or service providers with an appropriate business need.

7. Property Photographs and Inspection Media

During property inspections, our team may capture photographs, videos, or other visual records to document property conditions and inspection findings.

These materials may include images of roofs, foundations, building systems, interior spaces, exterior areas, and specialized inspection results.

Inspection photographs and recordings may be used for:

• Preparing inspection reports.
• Documenting observed conditions.
• Supporting inspection findings.
• Internal quality assurance.
• Customer communication and service records.
• Meeting applicable documentation requirements.

Before using identifiable property photographs or other private customer materials for public marketing purposes, we will obtain appropriate authorization where required.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, monitor performance, maintain security, and understand visitor interactions.

Cookies are small files stored on your device when you access a website.

Depending on our website configuration, these technologies may be used for:

• Essential website functionality.
• Remembering visitor preferences.
• Website traffic analysis.
• Monitoring website performance.
• Understanding visitor navigation and engagement.
• Measuring advertising or marketing campaign performance, where applicable.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

Where applicable law requires consent for specific cookies or tracking technologies, we will obtain that consent before using them.

9. How We Share Your Information

We do not sell customer personal information as part of our ordinary inspection and valuation operations.

We may share personal information with trusted third parties when reasonably necessary to provide requested services, operate our business, or comply with applicable law.

These parties may include:

• Website hosting and technical maintenance providers.
• Contact form and customer management platforms.
• Appointment scheduling and communication providers.
• Authorized inspectors, appraisers, or other service professionals.
• Specialized testing laboratories or service partners, where applicable.
• Payment processing and accounting providers.
• Inspection reporting and document management platforms.
• Authorized real estate professionals, lenders, or transaction representatives.
• Website analytics or marketing technology providers, where applicable.
• Professional advisers, insurers, regulators, or government authorities when permitted or required by law.

We seek to share only information reasonably necessary for the relevant business purpose and to use service providers with appropriate information security practices.

We may also disclose personal information where legally required, to protect our rights, or to investigate suspected fraud or security incidents.

10. Third-Party Websites and External Links

Our website may contain links to third-party websites, including mapping services, social media platforms, review websites, scheduling systems, or other external resources.

These third parties may collect and process personal information under their own privacy policies.

Estates Inspections and Valuations does not control the independent privacy or security practices of external websites.

We encourage visitors to review the privacy policies of third-party websites before providing personal information.

11. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information, inspection documentation, and other business records against unauthorized access, alteration, misuse, loss, or disclosure.

These safeguards may include appropriate access restrictions, secure communications, system maintenance, employee procedures, and service provider security controls.

However, no method of electronic transmission or data storage can be guaranteed to be completely secure.

While we work to protect information entrusted to us, we cannot guarantee absolute security.

12. Data Retention

We retain personal information for as long as reasonably necessary to provide requested services, maintain inspection and valuation records, fulfill contractual obligations, and comply with applicable legal requirements.

Inspection reports, property photographs, valuation documentation, invoices, and customer communications may be retained for legitimate business, professional, accounting, contractual, or legal purposes.

When personal information is no longer reasonably necessary, we take appropriate steps to delete, destroy, or anonymize it, subject to applicable recordkeeping obligations.

13. Marketing Communications

Estates Inspections and Valuations may provide information about inspection services, property maintenance recommendations, business announcements, or special offers.

Where legally permitted and consistent with applicable consent requirements, we may send promotional communications to individuals who have expressed interest in receiving them.

You may opt out of promotional emails by following the unsubscribe instructions provided in the message or by contacting us directly.

Where promotional text messages are offered, applicable messages will include required consent and opt-out information.

Opting out of promotional communications does not necessarily prevent essential messages regarding an existing inspection, appointment, or service agreement.

14. Children’s Privacy

Our website and services are intended primarily for adults, including homeowners, homebuyers, property sellers, investors, property managers, and real estate professionals.

We do not knowingly collect personal information directly from children under the age of 13 without appropriate parental or guardian authorization.

If we become aware that information from a child under 13 has been collected without the required authorization, we will take appropriate steps to address that information in accordance with applicable law.

15. Your Privacy Rights and Choices

Depending on applicable law and the nature of the information involved, you may have certain rights and choices relating to your personal information.

These may include the ability to:

• Request information about personal data we maintain.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information, subject to applicable exceptions.
• Opt out of optional marketing communications.
• Manage cookies through browser settings or available website controls.
• Ask questions about how personal information is collected, used, and shared.

Privacy requests may be subject to identity verification, applicable legal requirements, and legitimate business recordkeeping obligations.

To submit a privacy-related request, please contact us using the information provided below.

16. Do Not Track and Browser Preferences

Some web browsers offer a “Do Not Track” feature that communicates a user’s preference regarding online tracking.

Because browser signals and website technologies vary, our website may not respond uniformly to all Do Not Track requests.

You may use browser privacy settings and available website controls to manage cookies and certain tracking technologies.

Where applicable law requires recognition of particular opt-out preference signals, we will comply with that requirement.

17. Business Transfers

If Estates Inspections and Valuations undergoes a merger, acquisition, restructuring, sale of assets, or another business transition, certain customer information may be transferred as part of that transaction, subject to applicable legal and privacy requirements.

We will take reasonable steps to ensure that information transferred in connection with a business transition remains subject to appropriate confidentiality and data protection requirements.

18. Changes to This Privacy Policy

Estates Inspections and Valuations may update this Privacy Policy periodically to reflect changes in our business operations, website functionality, technology, information practices, or legal obligations.

When updates are made, the effective date at the top of this page will be revised.

We encourage visitors to review this Privacy Policy periodically to remain informed about our information-handling practices.

Where legally required, we will provide additional notice or obtain appropriate consent for material changes.

19. Contact Information

If you have questions about this Privacy Policy, our website, or how your personal information is handled, please contact us:

Estates Inspections and Valuations

Address:
24655 Southfield Rd LL5C
Southfield, MI 48075

Phone: (313) 461-2852

Email: jamal@estatesinspect.com

Website: https://estatesinspect.com/

Contact Page: https://estatesinspect.com/contact/

For privacy-related inquiries or requests concerning your personal information, please contact us using the telephone number or email address provided above.